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After the Pre-owned coverage has expired, are vehicles automatically included in the Lifetime BG Protection PlanĀ®?

  |   By bgwebdev |  0 Comments

No. Vehicles must have qualifying BG services with the initial mileage requirement to be eligible for the Lifetime BG Protection PlanĀ®.

Can you install a PVP kit after the date of sale?

  |   By bgwebdev |  0 Comments

No, the PVP kit is intended to be pre-loaded in the vehicle prior to the sale. The Program takes effect upon purchase; therefore, the product must be installed prior to the purchase.

What if the customer has a breakdown at 6,125 miles, is there a grace period?

  |   By bgwebdev |  0 Comments

No. There is no grace period for the Pre-owned Plan claims.

How long does the vehicle have coverage?

  |   By bgwebdev |  0 Comments

Coverage under PVP is 6 months or 6,000 miles (whichever comes first).

Courtesy Claims Management
P.O. Box 1241
Wichita, Kansas 67201
  •  Phone: 1-844-376-4928
  •  Fax: 1-316-265-6047
  •  Email: claims@courtesyclaims.com
  •  Hours: CST (7 a.m.-5 p.m.)
  • Claims Procedure
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Courtesy Claims Management, LLC
Phone: 844-376-4928
Fax: 316-265-6047
P.O. Box 1241
Wichita, KS 67201