The customer has a loud growling sound coming from the rear differential what parts are covered?

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Driveline coverage includes lubricated parts contained within the differential housing, transfer case or transmission case. It does not cover: differential housing, transfer case, transmission case, axle (s), pre-packed axle bearing(s), CV joint(s), CV boots(s), driveshaft(s), case flywheel, clutch plate, pressure plate unless damaged due to a failure of a covered part.